Return Policy

1. Returns

We accept returns within 30 days of purchase. To be eligible:

Condition: Items must be unused, in original packaging, with all components.
Proof of Purchase: A valid receipt or order number is required.
2. Non-Returnable Items

Certain items are non-returnable:

Custom Orders: Products tailored to customer specifications.
Consumables: Such as detergents or cleaning agents.
Sale Items: Items marked as final sale.
3. Return Process

To initiate a return:

Contact Us: Reach out to our customer service at info@wmpcs.com or call 1.800.348.8965.
Approval: Once approved, you’ll receive instructions on returning the item.
Shipping: Customers are responsible for return shipping costs.
4. Refunds

Upon receiving and inspecting the returned item:

Approval: We’ll notify you of the approval or rejection of your refund.
Processing: Approved refunds will be processed to the original payment method within 7-10 business days.
5. Exchanges

We replace items if they are defective or damaged. For exchanges:

A restocking fee of 15% may apply for returns not due to defects or errors on our part.

7. Contact Information

For questions about our return policy:

Email: info@wmpcs.com
Phone: 1.800.348.8965
Address: 6156 Grand Haven Rd, Norton Shores, MI 49441, United States